Our Dedication to User Safety
At Iconic Hearts, the safety of our users is one of our core priorities. Our suite of applications, including Sendit, is crafted to nurture genuine and meaningful interactions among friends. We are dedicated to fostering a community anchored in kindness and empathy. To achieve this, we continually strive to uphold a secure and positive environment for all users. Our team is committed to regularly updating safety features and integrating state-of-the-art security technologies and protocols to safeguard our platforms. Additionally, we provide resources and support to help users navigate challenges, reinforcing our commitment to a reliable and respectful community.
Iconic Hearts has an extensive array of security tools, safety frameworks, community guidelines, and user policies, positioning us as among the leaders in user safety. Users can optimize their app experience by pausing their link, filtering specific words from messages, blocking users, and reporting inappropriate behavior.
Furthermore, our Community Team is dedicated to monitoring user reports and support tickets, offering assistance and guidance to the Iconic Hearts community. No concern is too minor; please reach out to us at[email protected] with any issues. We are here to support you!
To enjoy a safe and pleasant experience on our apps, we encourage you to review ourSafety Guidelines . Whether you are new to our platform or an experienced user, staying informed about how to maintain positive and secure interactions is essential. Our guidelines offer valuable insights and practical advice to help you navigate our apps safely and make the most of your time here.
Content Moderation
Our dedicated Community Team is committed to diligently managing reports of bullying, hate speech, and violence. They actively monitor user reports and support tickets to ensure the ongoing safety and integrity of our platform.
Our moderation approach combines the strengths of human expertise with technological tools. The Community Team offers practical, real-world experience, while our tools provide insights and support. This synergistic combination creates a robust content moderation system capable of adapting to the complexities of modern human behavior.
Our Community Team monitors and addresses inappropriate content to protect the Iconic Hearts community. Our focus is on maintaining a secure environment while also upholding the freedom of expression for our users. Our goal is to create a platform that remains a respectful and inclusive space where diverse voices can thrive without encountering hate or abuse.
Incident Reporting
If you encounter a message on Sendit or any other Iconic Hearts application that you consider inappropriate, offensive, or harmful, you can report it directly within the app. Simply find the message, click the Report button, choose your reason for reporting, and submit it to our team for further examination.
Our moderation team evaluates reported messages against the app's Community Guidelines and Terms of Service. They consider the message's content, its potential impact on the recipient, and any relevant context.
Should the message breach Iconic Hearts' Community Guidelines, our team will take suitable action, which may range from temporarily blocking the sender to permanently banning the sender from the platform.
User reporting of harmful messages is crucial for our ability to maintain a safe and respectful environment within our apps. By doing so, you help protect yourself and others from harassment, bullying, and online abuse. Always report any message you believe warrants attention.
Ensuring Safety on Sendit and Other Iconic Hearts Apps
Our Commitment to You
At Iconic Hearts, our primary goal is to provide a secure environment where you can connect meaningfully with friends. We are steadfast in our commitment to nurturing a community founded on kindness and respect. While it's important for you to express your authentic self and deepen your relationships, we strongly condemn any form of harassment, intimidation, or unkind behavior. Together, we can uphold the integrity of our platform by diligently addressing any abusive conduct.
Prioritizing User Safety
User safety is one of our top priorities. To ensure a positive experience, we employ moderation tools to help filter out negative content and safeguard your interactions. Additionally, our dedicated safety team works actively to address issues of abuse, bullying, and harassment. If you need support, please reach out to us at [email protected]; our team is always ready to assist you.
Community Vigilance
If you observe a friend receiving inappropriate messages, it is crucial to act. Reporting such incidents helps maintain the safety of our community. Contact our safety team at [email protected]to report any abusive behavior. We will promptly review and address the situation to protect all users.
If you feel uncomfortable from a message
Even with robust safety measures in place, there may be instances where a message leaves you feeling threatened or uneasy. In such cases, we recommend the following steps to ensure your safety and peace of mind:
- Block the Sender
Use the “Report” menu to permanently block the user from your inbox.
- Report the Incident
Report the message to our team to help us continue improving the safety of our platform.
- Access Support Resources
Visit our Resources section to find additional support and regain your sense of security.
Online Privacy Guide
Our platform provides innovative ways to connect, share, and enjoy life with friends. We have several tools to safeguard your online presence. This guide offers additional practical advice to ensure a safe and rewarding online experience.
Safety Tips
Here are some professional tips for using Sendit and other Iconic Hearts apps:
Reflect Before Sharing
Take a moment to consider if you're comfortable with your post being visible to everyone.
Safeguard Your Personal Information
Refrain from sharing your full name, address, phone number, or other private details online.
Maintain Kindness and Respect
Always remember that there is a real person behind the screen. Treat them with the same respect and kindness you expect.
Utilize Block and Report Features
If someone makes you uncomfortable or sends harmful messages, don't hesitate to block or report them.
Seek Support When Needed
Our Iconic Hearts Community Team is available to assist you with any concerns. Contact us at [email protected] whenever you need support.
Safety as Our Priority
At Iconic Hearts, user safety is paramount. We have incorporated features such as keyword filtering and reporting mechanisms to ensure a secure and positive platform. We encourage users to take advantage of these tools and report any harmful content they come across. Additionally, the Safety Controls in our Settings menu offer various options to enhance your app experience.
Information Request Procedures at Iconic Hearts
Protecting our users' safety is a primary concern for Iconic Hearts. To maintain the well-being of our community, we cooperate with law enforcement as needed to ensure user protection.
How should I report illegal activity on Sendit or other Iconic Hearts apps?
If you observe activities that you believe to be illegal or criminal on our platforms, please report them immediately using the in-app Report function. Additionally, you can email our safety team at [email protected].
What actions will be taken after I submit a report?
Upon receiving your report, our team will carefully review the situation. If necessary, we will work with the relevant authorities and share the information through appropriate channels. Our priority is to protect the Iconic Hearts community from any criminal activities. We will take prompt action to ban the offending user, and we rely on law enforcement to proceed with appropriate legal measures.
Information Disclosure to Law Enforcement
At Iconic Hearts, we prioritize the safety of our users and are prepared to collaborate with law enforcement agencies to ensure a secure environment.
Should you have concerns regarding the type of information our apps collect about you, we encourage you to review our Privacy Policy.
Community Standards
Overview
Our platform is designed mainly for engaging Q&A games with your followers, providing an opportunity to connect genuinely with friends online. We believe our platform should be a secure and enjoyable digital environment for interacting with your real-world friends.
To ensure this safe space for our Iconic Hearts community, we have established comprehensive guidelines. Please review our complete Terms of Service and Privacy Policy in addition to these standards, as they provide a detailed framework beyond this summary.
Guidelines for Using Sendit and Other Iconic Hearts Applications
Authenticity Matters
When creating an account on our apps, please ensure that your information is accurate, current, and complete. The best user experience for you and the Iconic Hearts community is achieved through honesty and authenticity. Providing false information is a breach of our Terms of Service, so be genuine and truthful while using our apps.
Express Yourself Truly
Using our apps effectively means being yourself. Enter correct social media usernames to avoid faulty links and ensure a smooth user experience. We will never request your social media passwords, ensuring your accounts remain secure. For additional information, please refer to our Privacy Policy.
Enjoy and Engage
Our apps were developed to facilitate deeper connections with friends, primarily through the engaging format of Q&A. Use this feature to have fun and strengthen your friendships, while also safeguarding the integrity of the Iconic Hearts community. Your enjoyment should never come at the expense of others.
Prohibited Conduct on Our Platform
To maintain a safe environment, certain behaviors are prohibited on Iconic Hearts apps:
Harassment, Discrimination, Violence, or Threats
Harassment and Abuse:
Any actions that might be perceived as harassment, abuse, defamation, stalking, or targeted hostility towards other users.
Offensive or derogatory language that could harm others.
Discrimination:
Hate speech or discrimination based on race, age, ethnicity, gender identity, religion, sexual orientation, or disability.
Violence:
Any threats or suggested acts of violence towards others.
Advocating or promoting self-harm, eating disorders, or other harmful behaviors.
Graphic depictions of violence.
Threats:
Any threats, whether direct or indirect, towards other users.
Cybersecurity threats that could alarm or endanger others.
Content showing or endorsing cruelty to animals.
Promoting, recruiting for or engaging in terrorism or violent extremism.
Death threats against anyone, including yourself.
Prohibited Activities: Spam, Trolling, Misinformation, and Unauthorized Promotion
Spam:
Trolling:
Using Sendit and other apps from the Iconic Hearts suite primarily to provoke disputes, create animosity, or initiate arguments.
Posting with the intent to mislead, embarrass, or engage in confrontations with others.
Misinformation:
Using Sendit and other apps from the Iconic Hearts suite to impede legal proceedings.
Spreading confusion or misinformation about elections or political processes.
Impersonating others to mislead or incite violence.
Knowingly disseminating false information or fake news.
Unauthorized Promotion:
Sharing unauthorized promotional content, junk mail, chain letters, pyramid schemes, or any solicitation aimed at personal or commercial gain.
Promoting or fundraising for violent organizations, hate groups, illegal goods and services, or any unauthorized or criminal entities.
Excessively promoting personal or commercial social media accounts, businesses, or organizations.
Falsely claiming endorsements or relationships with Sendit and other apps from the Iconic Hearts suite for personal or commercial benefit.
Sexual Content
Sexual Harassment:
Engaging in or promoting sexual acts without explicit consent from all parties involved.
Threatening to release sexual content of others.
Making false statements, exposing, defaming, or harming anyone using sexual content or details about their sexual history.
Solicitation of Sexual Acts:
Requesting or offering sexual acts, pressuring anyone into engaging in sexual behavior of any kind.
Seeking compensation or reciprocation in exchange for sexual behavior or acts.
Sharing or seeking contact information for the purpose of sexual pursuits.
Sexualization of Minors:
Engaging in sexual conversations or activities with minors on our apps is strictly prohibited.
Any use of our apps to post, share, or discuss content of a sexual nature involving children.
Reporting Violations:
Our AI Moderation aims to filter out most inappropriate content, but it may not catch everything. If you encounter a message that violates our Community Guidelines, follow these steps:
Report the Content:
Use the Report button in the app to flag a message for Bullying or Harassment, Spam, or any other reason. For urgent matters, email us at [email protected].
Block the User:
If you are experiencing persistent harassment, blocking the sender will prevent further messages from that user.
Seek Support:
If you are distressed due to your experience on one of our apps, contact a trained mental health professional. Our Resources page lists various organizations that can offer support.
Any message found to violate these Community Guidelines may be removed at our discretion. Users who repeatedly or severely breach guidelines may be banned from our apps. Any illegal activity observed by our team will be reported to the appropriate authorities, along with any known information about the offending user. Our Community Guidelines may be updated at any time, and all changes are effective immediately upon publication.
Our platform is designed to be a fun and safe space for authentic connections with friends. However, using Sendit and other apps from the Iconic Hearts family comes with responsibilities. Always treat others with the respect and kindness you wish to receive.
Safety tools
Our platforms are crafted to provide a secure and enjoyable environment where users can genuinely connect with their real-world friends online. To uphold this standard, our team has developed an intricate safety system and a dedicated Community Team committed to user security. We have introduced various safety controls that empower users to enhance their inbox security in several ways:
- Hidden words
The “Hidden words” feature allows users to customize a list of words, emojis, and phrases that will be automatically filtered out, giving them precise control over the messages they receive.
- Blocked users
This setting provides users with a list of individuals they have blocked, allowing them to review and unblock users at any time, thereby enhancing inbox security.
- Pause my link
This feature enables users to temporarily halt the receipt of messages by pausing their link for a selected duration. Users can chose to pause their link until they are ready to resume receiving messages.
- Enhanced moderation
Users who activate enhanced moderation will benefit from an automatic filter that screens out more messages that meet our platform's moderation criteria, ensuring they never appear in the inbox.
These safety controls collectively empower users to manage the content they see, control who can message them, and decide when they receive messages, thereby providing an additional layer of security for the Iconic Hearts community.
Resources
Argentina
Australia
Austria
Belgium
Brazil
Canada
Chile
- Línea Libre (mental health, suicide prevention and other topics)
- Todo Mejora (bullying, identity and other topics)
Colombia
Denmark
Finland
France
Germany
Hungary
India
- AASRA (mental health and suicide prevention)
- DISC Foundation (online safety)
- SNEHA (health, sexuality, violence and other topics)
Ireland
Italy
Luxembourg
The Netherlands
New Zealand
Norway
Spain
Sweden
The United Kingdom
United States of America
Contact us:
You can snap us: @get.sendit
If you prefer to send us an email, contact us at [email protected] at any time. We’re here to help you.
In most cases, we respond to reports within 24 hours of receiving them.